GoToAssist Remote Support Transcode Recordings

LogMeIn - Transcode Recordings

This method requests that a list of recordings be transcoded; once the API passes successfully, transcoding will be initiated for each of the recordings in the list. A result of “204” will be returned, regardless of the current state of the recordings (i.e., even if they are already transcoded). No more than 500 recordings can be transcoded at once. Note: Session recording must be enabled on the account in order to use this API method. To enable session recording, log in at (link is external) and go to Configure > GoToAssist Settings > Enable Session Recording check box. Request Parameters field data type description recordingIds array A list of RecordingIds for the recordings to be transcoded Status Codes Staus Code description 204 No Content Transcoding initiated 400 Bad Request Request may be malformed or property may be missing or invalid 403 Forbidden Invalid authorization header or invalid recordingIDs 500 Internal Server Error Unexpected server error

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API Description




LogMeIn, Inc. is a provider of software as a service and cloud-based remote connectivity services for collaboration, IT management and customer engagement, founded in 2003 and based in Boston, Massachusetts.

Curl command through

curl -v -h "header{header_value}" -h "header{header_value}""{readyForTranscodeRecordingIds}?X-Sd-Token={streamdata_token}"

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